Sept 24, 2013
American Air carriers, Inc.
Fortification Worth, TEXAS 75261
Special Customer Contact:
I i am writing to inform you of a high dissatisfactory experience I had formed with your aircarrier on air travel number 1727 from JFK airport in New York City, Nyc to LAX airport in Los Angeles, A bunch of states, on Sept 2, 2013. I have been a loyal consumer to your aircarrier for the past six years, but because of the grievances caused by my encounter, I was a requiring a full refund for the ticket I purchased, as well as compensation to get items that were lost during my travels. In September 2, 2013 I actually boarded flight 1727 for approximately 3 PM with service to Oregon. My flight went smoothly and showed up on time. However , when I attained baggage claim to retrieve my own luggage I recently found that my own belongings are not present. My spouse and i immediately approached the nearest baggage claim agent who assured me that my baggage would be located, and wanted that I submit a missing belongings contact form. I was advised that if my baggage was not located within the next your five days, that I should receive a letter educating me of when I will need to expect to receive reimbursement for my personal lost things. It has been over three weeks and I still have not received a notice notifying myself of whether or perhaps not my personal belongings had been ever located, or merely should expect compensation. My luggage that was dropped contained many items of great worth to my opinion, including a hd camcorder, family members photographs, and also $300 really worth of apparel and toiletries. Since American Airlines appears to strive to achieve full client satisfaction, I am certain you are going to understand my dismay after the loss of these items due to mistakes made by the employees of your business. I are requesting that you please reimburse me pertaining to my things lost, which totaled approximately $450 us dollars, as well as the ticketed I acquired for my personal flight, since it has used well over five days to receive any form of speak to from an agent of your...